Shipping and Pick Up

When you are a successful bidder with us you may choose to utilize our in house pack and ship team, pick up your items yourself, or use a third party mover. Shipping within the USA is done through UPS unless otherwise requested and internationally through USPS. We ship to the address on your Invaluable or LiveAuctioneers registration. We are required by law to collect Virginia State Sales Tax. If you are exempt please read below. To request our pack and ship service complete and email this form to info@jeffreysevans.com.

 

Shipping/Packing

  • The buyer is responsible for all associated shipping costs.
  • To expedite shipping, we recommend payment by MasterCard® or Visa®, cashier's/certified check or money order. Items paid with uncertified funds may be held for up to ten (10) business days before we ship or release for pick up and from four to six weeks on international funds.
  • Standard shipping charges include our packing fee, any applicable materials fee and the cost of delivery with insurance based on the carriers current rates. Preferred carriers are UPS (United Parcel Service) within the USA and USPS (United States Postal Service) outside the USA. 
  • Our packing service is billed at a prorated fee of $18.00 per hour. (The fee for a 20-minute pack job is $6.00.) We use recycled materials whenever possible at no charge to the buyer.  If we use purchased supplies such as boxes, etc., that cost is passed on to the buyer.   
  • Our UPS account provides for a daily pick up at our gallery therefore no handling fee applies to packages shipped via UPS.
  • We may charge a small handling fee for packages that are taken to the Post Office for processing through USPS. (An average handling fee is $1.50 per box.)
  • We offer a professional in-house packing and shipping service and regularly pack and ship glass, ceramics, and antiques and collectibles of all types; however we do not crate or pack/ship large and/or heavy objects (e.g. furniture, statuary) or items that are unusually fragile (i.e. severely cracked vase). If you are unsure if we can ship a lot for you, please ask before you bid.
  • It is our policy to double-box all glass, ceramics and fragile items with 2-3 inches of padding/cushioning between the inner and outer boxes. We ship for an average of 200 customers after each auction with great success (including international shipments) and we will not compromise on this packing method. You are welcome to make other shipping arrangements if desired. A list of alternate shippers can be provided upon request.
  • We will combine multiple items/lots for shipping whenever possible. If you won by bidding with us directly and also through Invaluable or LiveAuctioneers, although we cannot combine the invoices (different bidding platforms and buyer's premiums), we can easily combine lots to save on shipping costs. 
  • Requests for packing should be received in our office by 5:00 pm ET on the Friday following the auction (if the sale was held Saturday and/or Sunday) or by 5:00 pm ET on the Monday following the auction (if the sale was held between during the week).
  • We do not assume that items are to be packed/shipped. We pack only upon request and after the buyer has confirmed the shipping address.
  • Shipping cost is based on the final auction price, packing time, delivery zip/postal code, and number, size and weight of packages; therefore actual shipping charges cannot be determined until the packing process is completed.
  • We will gladly provide estimated shipping costs up to one hour prior to the start of the auction. Please call 540.434.3939, ext. 0 or email us with the lot number(s) in which you are interested as well as the delivery zip/postal code and country. It is our sincere intent to provide an accurate shipping estimate (within 20% of actual cost), but we are under no obligation to honor an estimated shipping cost. Post-auction requests for shipping estimates/quotes may delay the actual packing of your items by 1-2 business days.
  • We pack/ship in order of request. We often receive 40-50 requests per day in the first few days following an auction and process approximately 60 shipments per week. Your patience is appreciated.
  • Since items must be packed in order to determine shipping charges, you may elect to send payment by check and provide a credit card for the shipping charges. Shipping charges paid by credit card are not subject to an additional fee.
  • If we have packed for shipping per your request, but the item is ulitmately picked up at our gallery, the packing fee will still apply.
  • The buyer is responsible for coordinating pick up or shipment of any merchandise that we do not ship. Such items must be paid in full before leaving our gallery.
  • Buyers are not obligated to use our packing/shipping service and are welcome to make other arrangements. We recommend Plycon Transportation Group or you may wish to contact a shipper from this list or search the internet for other options. 
  • Merchandise that we do NOT ship must be picked up within two (2) weeks of the sale date unless other arrangements have been authorized by JSE&A.

     

Pick Up

  • If picking up at our gallery (2177 Green Valley Lane, Mt. Crawford, VA 22841), please let us know in advance! 
  • Our standard hours are Mondays through Fridays from 9:00 am to 5:00 pm ET.
  • If you cannot pick up during the week, you may come during one of our Saturday auctions to pick up; however, we MUST know in advance if you plan to pick up during an auction.
  • On auction days, we open at 8:00 am ET and are here until the end of the auction which varies depending on the number of lots sold (we sell approximately 100 lots per hour).
  • Items not picked up within two (2) weeks of the sale date may be subject to a monthly storage fee.
  • Any merchandise not removed within sixty (60) days of the sale date will be considered abandoned.

     

UPS & USPS

  • A physical address is required for delivery by UPS. Our default shipping method within the USA is UPS Ground. 
  • An adult signature will be required for delivery of any UPS package with a value of $1,000 or more and any packages that contain antique firearms.
  • Our UPS account provides for a daily pick up at our facility (Monday through Friday only); therefore, with the exception of Canadian and International shipments, UPS is generally less expensive than USPS. No handling fee applies to packages shipped via UPS.
  • If UPS determines that the deliver to address is invalid and subsequently makes a correction in order to deliver your package, an address correction fee may apply. (Currently $15.00.) (Such corrections may include the addition of an apartment or suite number, correction to street name, correction to zip code, etc.)
  • If we are NOT shipping to the address on your invoice, we must have the alternate delivery address BEFORE packing is completed. If we must make corrections to the delivery address AFTER packing is completed, an additional service charge may apply.
  • A small handling fee may be charged for packages that must be taken to the Post Office for processing through USPS.
  • Insurance is mandatory unless the buyer provides a written waiver of insurance coverage. The waiver may be sent via email to us provided the email used is the one associated with the winning bidder account. 
  • If you have specific packing/shipping instructions (e.g. no insurance, do not double-box), your instructions must be submitted in written form and you accept full responsibility. (Email is acceptable provided that the email used is the one associated with the bidder account.)
  • Unless the buyer has his or her own insurance, shipping without insurance coverage is not recommended and is at the buyer's risk.
  • Most International shipments are sent via USPS PMI (Priority Mail International); however restrictions/limitations on allowed package size and insurance coverage vary from country to country. The USPS GXG (Global Express Guaranteed) shipping method may allow additional insurance coverage, but this shipping option is typically much more expensive.
  • We will NOT alter our invoices or customs forms to reflect a lesser item value.

     

Invaluable and LiveAuctioneers Winners

  • The address shown on your invoice is as entered in your Invaluable or LiveAuctioneers account. If you want us to ship to a different address, please let us know when you confirm receipt of your invoice.
  • To update how your information displays on your invoice, login to your Invaluable or LiveAuctioneers account, go to your Profile Page and then Edit Account.
  • Please inform us if you make updates to your Invaluable or LiveAuctioneers account details before your transaction has been completed as it will affect the buyer details shown on your invoice.

     

Virginia (VA) State Sales Tax (5.3%)

  • If you are tax exempt for your purchases and sales tax is showing on your invoice, please let us know when you contact us concerning payment and shipping/pick up (even if you are a past customer).
  • Any item purchased by an off-site bidder (e.g. absentee bid, Internet bid, telephone bid,) that is shipped out of the state of VA is not subject to VA state sales tax.
    • EXCEPTION: Buyer is a VA resident who is not tax exempt for the purchase.
  • Any item purchased in person at our gallery and then shipped, either in-state or out-of-state, is subject to VA sales tax (because the item was purchased in the state of VA).
    • EXCEPTION: Dealer purchase with all required tax exemption documentation on file.
  • Additional Sales Tax Information may be found on the Virginia Department of Taxation website.