Next Auction

We will invoice all successful bidders within 2 business days of the end of the auction.
If you won by bidding directly with us AND through the Live Auctioneers bidding platform, you will receive TWO separate invoices. We can combine your lots for shipping.
Please wait until you receive your invoice(s) before contacting us concerning payment.
Most invoicing is accomplished via email. As emailed invoices are occasionally rejected as SPAM, please check your junk email folder.
REQUIRED: Successful bidders should contact us by 5:00 PM ET on the Friday following an auction to confirm receipt of invoice and make arrangements for payment and shipping or pick up. All requests for packing/shipping should be made within this deadline.
While we are in the process of invoicing all successful Internet, Absentee and Phone bidders, the administrative staff may not be available by phone. You may email us and/or leave a voicemail message. We will be happy to accept phone calls once all invoices have been generated. We usually have 100 to150 successful bidders, many of whom win multiple lots, so we are extremely busy for the first 2 to 3 business days following a sale. We will return calls and emails at our earliest convenience. We appreciate your patience!

PAYMENT DEADLINES:

IF WE ARE NOT SHIPPING FOR YOU, payment is due within 5 days of your initial invoice and your items should be picked up within 2 weeks of the auction date unless we have authorized other arrangements.
IF WE ARE SHIPPING FOR YOU, AND your request for our packing and shipping service was made within our deadline (by 5:00 PM ET on the Friday following the auction), payment is due within 5 days of the date of your final invoice, which will include shipping charges.
IF WE ARE SHIPPING FOR YOU, BUT your request was made AFTER our deadline (see above), payment is due immediately for your item total; you may pay shipping charges separately after packing is completed (we will pack only after payment is resolved).
Any special payment arrangements must be pre-approved by an authorized representative of Jeffrey S. Evans & Assoc. Such arrangements must be requested in writing and authorization must be obtained before bidding.
Your timeliness and type of payment directly affect the time allowed for a refund transaction. Refund policy
Accounts that are not paid in full within 30 days of the sale date are subject to a 2% monthly finance charge.
Each returned check is subject to a $50 service charge.
The buyer is liable for all costs associated with the collection of balances due, including attorney's fees.

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Initial invoices may not include shipping charges. We pack for shipping upon request only. Go to Shipping Information

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METHODS OF PAYMENT

As stated in our auction terms, we DO NOT accept PayPal.
Funds are accepted in United States Dollars (USD) only.
We can accept payment by cash, credit card, personal, business, or certified/cashier's check, money order, and bank wire transfer.

Credit Card

We currently accept VISA® and MasterCard® only.
ONLINE CREDIT CARD PAYMENT FORM You may supply your credit card information securely through our website by using this form. This is not an automatic payment. By using this form, you are providing the information necessary for us to process your credit card.
Our online form uses SSL (Secure Sockets Layer) encryption technology to protect your information (the "s" after http in the online form's URL indicates that the form is "secure").

Check or Money Order

Make payable to Jeffrey S. Evans & Assoc. and mail to:

Jeffrey S. Evans & Associates, Inc.

P. O. Box 2638

Harrisonburg, VA 22801

Please DO NOT mail payment to our gallery address.

Items paid with uncertified checks are held until funds clear our bank. This may take up to 10 business days for checks drawn on U.S. banks and from 4-6 weeks for international checks. Note: Although you may be aware that your check has already cleared, we do not have access to your account information. We have been notified of a problem check as late as 10 business days from the date of the deposit.
To expedite shipping, we recommend payment by VISA® or MasterCard®, cashier's/certified check or money order.
To avoid repeat invoices and/or follow-up calls/emails, please let us know that you are mailing your payment. Note: your payment method should be addressed when you contact us to confirm receipt of your invoice. In order to resolve all accounts in a timely manner, we follow-up on inactive accounts. If we do not know that you have mailed payment, your account will appear inactive until payment is received in our office.

Bank Wire Transfer

This method may take several business days before funds are credited. We will not ship until the funds have cleared our bank.
A $14.00 bank service fee applies per transaction and must be included in the total amount sent. **Please email us to let us know payment has been sent as we will need to follow-up with our bank to confirm receipt.
Your financial institution may also charge a fee per transaction.
Contact us by phone (540.434.3939, ext. 140 or 141) or email for wiring instructions.

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SHIPPING / PICK UP

What Buyer Pays
Our Packing Service
What We Don't Ship
- MIZZENTOP, INC. (Recommended Transport Service)
- PLYCON VAN LINES (Recommended Transport Service)
Shipping Cost / Shipping Estimates
Combining Orders
Pick Up Policy
Preferred Carriers (Domestic and International)
Shipping Address (Important)
Signature May be Required for Delivery
Insurance
Sales Tax

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The buyer is responsible for all associated shipping costs.
Standard shipping charges include our packing fee and the cost of shipping with insurance (based on current UPS or USPS fees). A handling fee may be charged for packages that must be taken to the Post Office.
Our account with UPS provides for a daily pick up, therefore no handling fee applies to packages shipped via UPS.
Special requests for alternate methods of shipping may result in an additional cost to you.

We offer professional packing and shipping services. All packing is done in-house.
Our packing service is billed at $15.00 per hour. This fee is prorated; therefore if it takes 30 minutes to prepare your package for shipping, the packing fee is $7.50. Buyer pays cost of packing materials when applicable. We use recycled materials whenever possible, at no charge.
It is our policy to double-box all glass, ceramics and fragile items with two to three inches of padding/cushioning between the inner and outer boxes. We will not compromise on this packing method. You are welcome to make other shipping arrangements if desired.
We will combine multiple items/lots for shipping whenever possible. If you won by bidding with us directly AND by bidding through LIve Auctioneers, although we cannot combine your invoices, we can combine lots for shipping.
Requests for packing should be made by 5:00 PM ET on the Friday following an auction.
We do not assume that items are to be packed for shipping. We pack only upon request.
We pack and ship in order of receipt of request and/or payment. We ship for approximately 150 customers after each auction; often receiving 30 to 50 requests per day in the first week following the sale. Your patience is appreciated.
Since items must be packed in order to determine shipping charges, you may elect to send payment by check and provide a credit card for the shipping charges. Shipping charges paid by credit card are not subject to an additional fee.

We do not crate and/or ship furniture, other oversized items, or items of an unusually fragile nature (i.e. items that are already structurally compromised).
The buyer is responsible for coordinating pick up or shipment of any merchandise that we do not ship. Such items must be paid in full before leaving our gallery. If payment is made with uncertified check, we may hold merchandise for up to 10 days before we release for pick up.
Recommended transport companies:
- Mizzentop, Inc. and Plycon Van Lines
Merchandise that we do not ship must be picked up within 2 weeks of the sale date.
PICK UP TIMES: Our standard hours are Mondays through Fridays from 9:00 AM and 5:00 PM ET. If you cannot pick up during the week, you may come during one of our Saturday auctions to pick up (if you plan to pick up during an auction, please make arrangements with us ahead of time, so we know to expect you). On auction days, we open at 8:00 AM ET and are here until the end of the auction, which is usually around 4:00 PM ET (length of sale depends on number of lots sold). Check our auction schedule.
Items not picked up after 2 weeks will be subject to a monthly storage fee.
Any merchandise not removed within 60 days of the sale date will be considered abandoned.

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Shipping cost is based on the final auction price, packing time, delivery zip/postal code, and number, size and weight of packages; therefore actual shipping charges cannot be determined until the packing process is completed.
We will gladly provide estimated shipping costs up to one hour prior to the start of the auction. Please contact us by phone or email us with the lot number(s) in which you are interested as well as the delivery zip/postal code and country.
It is our sincere intent to provide an accurate shipping estimate (within 20% of actual cost), but we are under no obligation to honor an estimated shipping cost.
Post-auction requests for shipping estimates/quotes may delay the actual packing of your items by 1-2 business days.

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Our preferred carriers are as follows:
- UPS: (United Parcel Service of America): Domestic
- USPS (U. S. Postal Service): Canadian & International

An adult signature will be required for delivery of any UPS package with a value of $1,000 or more and any packages that contain firearms.
Our UPS account provides for a daily pick up at our facility (Monday through Friday only); therefore, with the exception of Canadian and International shipments, UPS is generally less expensive than USPS.
A handling fee may be charged for packages that must be taken to the Post Office.
Most International shipments are sent via USPS PMI (Priority Mail International); however that shipping method has a limit on insurance coverage per package that varies from country to country (e.g. $650 maximum insurance for package to UK). The USPS GXG (Global Express Guaranteed) shipping method allows for additional insurance coverage (e.g. $2,499 maximum for UK), but this option is much more expensive. Many of our international customers have their own insurance to cover shipment of their auction purchases. A waiver of insurance must be provided in writing (email is acceptable).
We will NOT alter our invoices or customs forms to reflect a lesser item value.

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A physical address is required for delivery by UPS. UPS will also need a phone number for the delivery address.
If UPS determines that the shipping address is invalid and subsequently makes a correction in order to deliver your package, an address correction fee may apply (currently $11 per package). Address corrections include the addition of an apartment or unit number, correction to zip code or house number, etc.
If we are NOT shipping to the address noted on your invoice, please provide the alternate address when you make your request for packing/shipping.
LIVE AUCTIONEERS WINNERS: The address shown on your invoice is as entered in your LA account. If you want us to ship to a different address, please let us know when you confirm receipt of your invoice. To update how your information displays on your invoice, login to your LA account, go to your Profile Page and then Edit Account. Please inform us if you make updates to your LA account details before your transaction has been completed for your auction purchases.

Insurance is mandatory unless the buyer provides a written waiver of insurance (email is acceptable). Unless the buyer has his or her own insurance, shipping without insurance is not recommended and is at the buyer's risk.

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To expedite shipping, we recommend payment by VISA® or MasterCard®, money order, or cashier's/certified check. Uncertified checks are held until we are notified by our bank that the funds have cleared (10 business days).

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Virginia state sales tax rate is 5%.
If you are tax exempt for your purchases and sales tax is showing on your invoice, please let us know when you contact us concerning payment and shipping/pick up (even if you are a past customer).
Any item purchased by an off-site bidder that is shipped out of the state of Virginia is not subject to VA sales tax. Exception: Buyer is a VA resident who is not tax exempt for the purchase.
Any item purchased in person at our gallery and then shipped, either in-state or out-of-state, is subject to VA sales tax because the item was purchased in the state of Virginia. Exception: Dealer purchase with all required tax exemption documentation on file.
Any item purchased by an off-site bidder that is picked up at our gallery in Virginia is subject to VA sales tax. Exception: Dealer purchase with all required tax exemption documentation on file.
Additional Sales Tax Information

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REFUND POLICY

Refunds will be given at the sole discretion of the auctioneer and will only be considered on lots that are determined not to be authentic, or lots that have major damage or significant restorations/repairs that were not outlined in the condition report.
Do not return any item until a refund authorization has been obtained from Jeffrey S. Evans & Associates. Once a refund is approved and the complete lot is returned to the satisfaction of the auctioneer, a full refund of the hammer price and buyer's premium will be issued. We do not offer partial refunds.
All refund requests must be received by Jeffrey S. Evans & Associates within 25 days of the sale date. NOTE: As items paid with an uncertified check may be held for up to 10 business days before we release for shipping or pick up, your timeliness and type of payment directly affect the time allowed for a refund transaction.
Requests for refunds in regard to authenticity must also include at least one supporting written and signed statement from an authority recognized by the auctioneer.
All rugs are sold strictly "as is" with no guarantees as to age or condition. Absolutely no refunds will be considered on rugs.
Lots that are catalogued without circa dates are not guaranteed as to age.
Refunds in regard to condition for items purchased in person at the gallery must be requested before those items are removed from the gallery.
Absolutely no refunds will be made after 25 days from the date of sale.
We do not refund return shipping costs.
Returned items must be fully insured and must be received in the same condition in which they were described in the catalogue.

See Auction Terms & Conditions and Catalog Guarantee for additional details concerning refunds.

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BUYING

AUCTION TERMS & CONDITIONS

VIRGINIA SALES TAX / TAX EXEMPTIONS

TYPES OF BIDDING

AFTER THE AUCTION

Live Auctioneers Invoice Instructions

Thank you for your bids and congratulations!

Your action is required: Once you receive your initial invoice, you must contact us to confirm receipt and to make arrangments for payment and shipping or pick up. Contact should be made by 5:00 PM ET on the Friday following the auction (auction date is shown at the top of your invoice, below the invoice number and auction title).

Email: info@jeffreysevans.com (preferred)
TEL: (540) 434-3939 (press 0 for office). Calls to our office should be made during our business hours.
FAX: (540) 434-3399

Paying Your Invoice

Do NOT mail payment to the address on your invoice.

Please use our Post Office Box instead

Shipping / Pick Up Information

About Your Invoice:

Invoices are sent to the email address that is associated with your LA account within two business days of the sale date. Most invoices are sent on the Monday following the auction.
Invoices will come from info@jeffreysevans.com. Check your junk mail folder in case our invoice was inadvertently rejected as SPAM.
Initial invoices do not include shipping charges. We can pack and ship most items. See Shipping / Pick Up Information above.
Subsequent invoices often include important notes from us concerning your transaction (e.g. request for additional info, payment details, package shipment notification). Any such notes will be under the Message Details heading.
The buyer details on your invoice (e.g. name, phone number, address) are pulled directly from your LA account. Although we cannot alter the data as it appears on your invoice, we can ship to an alternate person/address if desired. If we ship to an alternate address, we must have the complete address before packing is completed.
If you make changes to your LA account details before your transaction is completed, PLEASE let us know so that we have your most current account information.
Your LA invoice includes a 20% buyer's premium (bp). The 20% bp is not eligible for discount.
If you also won by telephone bidding or non-Live Auctioneers absentee bidding, you will receive a separate invoice for those lots. We can combine lots from both invoices for shipping.

Click the following links for additional details concerning:

INVOICING PROCEDURES

SALES TAX

REFUND POLICY

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Gallé Wheel-Carved Marquetry 8" Vase, Circa 1905 - Sold $20,700, January 26, 2008, lot 1034, for the Fenton Art Glass Co. Museum.

C. F. Monroe Co. Nakara Decorated 17 1/2" Vase, Gilt Metal Mounts, Circa 1905 - Sold $11,550, November 15, 2003, for a Pennsylvania private collector.